Gift Certificates and Planning Fees

Are you interested in giving the gift of Experience planning services? 
Or perhaps you have a planning fee due?  

Due to the unique aspect of every journey, please connect with us prior to completing one of the payment forms below.  Links are for clients who have not received a separate invoice + agreement.
Gift Certificates, pre-planning, booking and service fees are pre-paid, non-refundable
Payments made below go towards Vosant Meetings & Travel services fees, not to any part of your experience cost
​Looking for a Trip Request or Wellness Retreat Request Form?

Select Experience Type

Hotel-only booking for Corporate Travel
Hotel for Leisure and/or complete Itinerary Planning
Group Wellness Retreat Planning for Businesses
Gift Certificates for future travel planning services
The quickest way to get in touch with us is via email or our contact us page
​Vosant Meetings & Travel LLC I +1 (212) 470-3302
​130 Lafayette Street, New York, New York 10013

Frequently Asked Questions

WHAT IS A PRE-PLANNING, BOOKING OR SERVICE FEE?
In our effort to save you time by arranging the details, securing you complimentary value adds and, of course, scouring the globe for world-class experiences worthy of your consideration, we spend countless hours working with our friends in the travel industry.  Oftentimes the best option for you does not include a commission, or the commission does not account for the cost of our time.  As such, we charge pre-planning, booking and/or other related service fees.  

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I SEE THESE FEES ARE NON-REFUNDABLE, WHAT HAPPENS IF I NEED TO CANCEL OR POSTPONE MY TRIP?
Keep in mind, this charge is to account for our time designing and booking your experience.  These fees are generally priced per person, per trip, often applying for a specific date or time period since each day often has its own unique rates and availability.  If you opt to cancel or postpone for reasons beyond your control, we will do our best to work with you.  At the end of the day having the opportunity to exceed your expectations is at the heart of our Mission (Vosant, inspired by the French "Vos Attentes" meaning Your Expectations).   ​


WHY SHOULD I PAY A FEE WHEN I CAN DO IT MYSELF OR BOOK THROUGH AN ONLINE TRAVEL AGENCY LIKE EXPEDIA?
Our clients appreciate the access we provide to hidden gems and special value-adds (think complimentary breakfast, priority access to upgrades, etc.)  They also value their time and know it is better spent leaving the details to a Travel expert with Industry connections.  Plus, in the event of a cancellation, postponement, incorrect charge or other required adjustment you can easily get in touch with us by phone, WhatsApp and/or email to make any necessary changes.


WHAT IF I AM ON A BUDGET AND DO NOT CARE ABOUT COMPLIMENTARY AMENITIES OR UPGRADES?
What's the value of your time?  And how difficult is it ever to adjust an online booking?  Prior to the COVID-19 outbreak in 2020, one of our clients was visiting a small town in Europe.  Due to their preferences, budget and needs, an independent Inn was booked by Vosant Meetings through Expedia's portal exclusively for travel professionals.  When it was clear their trip needed to be cancelled due to the pandemic, we were able to cancel and completely refund their booking with a click of a button.  Unfortunately their DIY travel companions, spent hours trying to get in touch with Expedia directly as they did not have the same one step access.


WHY AM I BEING ASKED FOR MY CREDIT CARD NUMBER FOR BOOKING AFTER I PAID FOR THE SERVICE FEE?
Your safety and security are of the utmost importance to us.  We balance these values with the need for convenience and straight forward booking processes.  Due to PCI compliance and other regulations, a different level of access is required to collect a card for payment vs. storing a credit card number to view at a later date.  If you anticipate many individual trips, please let us know so we can make alternative arrangements that yield ease and transparency.


ARE THERE ANY OTHER FEES OR CHARGES I SHOULD BE AWARE OF?
Pre-planning and/or service fees charged by Vosant Meetings should not be confused with the actual cost of the service (i.e. the amount of your Hotel, Cooking Class and/or Transportation).  When booking airline and other related tickets, additional ticketing/servicing/cancellation fees may apply, and should be shared when pricing is presented.  For your convenience, unless otherwise specified, we have taken into account possible credit card processing fees.    In the unlikely event a fee is refunded, and the initial purchase was made by credit card, please expect the amount to be reduced by a minimum of a 3% credit card processing fee.  We gladly accept Zelle and can make arrangements to accept Checks and Wire Transfers.


WHAT ABOUT GIFT CERTIFICATES?
Just like planning fees, gift certificates do not cover the cost of the actual trip component.  In an effort to maximize the value of your dollar, whenever possible, we use your preferred method of payment to pay Hotels, activities and/or Transportation providers directly for your experience.  This is for a multitude of reasons, including your ability track expenses down to the line item.  Should you wish to use our services to arrange and pay for the gift of a hotel stay, please let us know in advance.


WHAT CURRENCY WILL THE TRANSACTION OCCUR IN?
Credit card transactions for planning fees and/or gift cards are conducted in United States Dollars ($USD) unless otherwise specified.


WHAT IF I HAVE QUESTIONS, COMMENTS OR FEEDBACK?  
The quickest way to get in touch with us is via email or our contact us page.  We can be reached by phone at +1 (212) - 470-3302 or via traditional mail Vosant Meetings & Travel LLC, 130 Lafayette Street, New York, New York 10013. 


I LIKE TO READ FINE PRINT, WHERE CAN I FIND THAT?
We like to read fine print too!  Our Terms of Service and Privacy Policy are available on our website for your review.

What are your Expectations?